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GDPR Information Document: ConsumerHouse

For us, it’s all about your data and keeping it secure. We handle your information with the utmost care and use it solely for market research purposes. No unnecessary hassle, no surprises—just transparency and trust.

1. Introduction

Consumerhouse places great importance on the protection of your personal data. In accordance with the General Data Protection Regulation (EU 2016/679, hereinafter “GDPR”), we would like to inform you about how we process your data and what rights you have.

2. Data Controller

The data controller for your personal data is:

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ConsumerHouse
Address: Ternesselei 324 – 2160 Wommelgem
Email:contact@consumerhouse.be

3. What data do we process?

We collect and process the following categories of personal data:

  • Identification information (last name, first name, date of birth)

  • Contact information (address, phone number, email address)

  • Information regarding participation in market research surveys

  • Preferences and feedback regarding products and services

4. Purposes and Legal Basis for Processing

Your personal data is processed for the following purposes:

  • Participation in market research, including product testing and food tastings

  • Communication Regarding Current and Future Studies

  • Statistical and analytical purposes

  • Compliance with Legal Obligations

The processing is based on your consent and our legitimate interest in conducting market research.

5. Retention Period

Your data will not be retained for longer than is necessary for the purposes stated above and in accordance with the statutory retention periods.

6. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

7. Sharing Data with Third Parties

By participating in our market research, you agree that we may share the necessary information with our partners, solely for the purpose of conducting the research. We guarantee that your data will be deleted upon completion of the project and will not be further distributed or used for any other purposes.

8. Your Rights

You have the following rights regarding your personal data:

  • Right of access: You may request a copy of your data

  • Right to Rectification: You may request that inaccurate or incomplete data be corrected

  • Right to erasure: You may request that your data be deleted

  • Right to restriction of processing: Under certain conditions, you may request that processing be restricted

  • Right to Object: You may object to the processing of your data

  • Right to data portability: You may request that your data be transferred to another party

You can exercise your rights by contacting us using the contact information provided above.

9. Complaints

If you have any complaints regarding the processing of your personal data, you can contact us or file a complaint with the Data Protection Authority:

Data Protection Authority
Address: Drukpersstraat 35, 1000 Brussels
Website: 

https://www.gegevensbeschermingsautoriteit.be/

10. Statement of Consent

By participating in our market research, you agree to the terms of this GDPR Information Document and our data protection guidelines.

11. Changes to This Document

This document may be updated periodically. The most recent version is always available on our website.

Last updated: July 14, 2026